Dental Spouse Business Network Sessions
Exclusively for dental spouse managers and their dentist spouses.
DSBN Wednesday Agenda
| 8:00 – 9:00 AM | Welcome and Roundtable Discussions |
| 9:15 – 11:15 AM | Alan Twigg – Performance Management: Crucial Skills for Difficult Conversations |
| 11:15 – 12:30 PM | Lunch |
| 12:30 – 2:30 PM | DeVon Banks – From Chaos to Clarity: Tools and Tactics for Dental Practice Success |
| 2:45 – 4:00 PM | Roundtable Discussions |
Dental Spouse Business Network Roundtable
Exclusively for dental spouse managers and their dentist spouses.
Dental Spouse Business Network Roundtable
Exclusively for dental spouse managers and their dentist spouses.
Sometimes you can’t just leave issues at the office because they ride home with you!
Sometimes you can’t just leave issues at the office because they ride home with you! Meet up with other managing dental spouses here at the conference to discuss topics and challenges specific to your personal and business lives. DSBN moderator will help to guide the conversations.
8:00 – 9:00 AM — Welcome and Roundtable Discussions
2:45 – 4:00 PM — Roundtable Discussions
Cost: $295 Full Day (continental breakfast and lunch included)
Approved for 3 CE towards AADOM Designations
Session is also approved for AGD/PACE CE
Get ready for actionable HR wisdom. Alan Twigg is a Co-Owner at Bent Ericksen & Associates. For over 10 years, Alan has guided thousands of clients and consultants through the ever-changing world of HR and Employment Compliance. He is a speaker, consultant, and author. Alan is passionate about bringing education and peace-of-mind to such a confusing topic. As a strong proponent of symbiotic employer-employee relations, Alan is passionate about teamwork and positive work cultures, with an emphasis on long-term personnel retention and employment compliance, where his solutions-oriented outlook excels. A self-described HR Nerd, Alan Twigg is here to build your confidence. Let’s dive in!
Performance Management: Crucial Skills for Difficult Conversations
Presented by: Alan Twigg
Staffing challenges continue to haunt practices everywhere. Long-term forecasts from the ADA are sobering, with no end in sight. In addition, comprehensive HR management training is not widespread.
Keeping your amazing employees is critical in today’s dental employment market. Developing talent is a necessary component, since out-of-the-box amazing employees are scarce. We also must maintain a cohesive, high-performing team.
All of this leads to Performance Management, a broad term for everything from skill development to messy terminations, from light verbal course-corrections to specific written warnings that may protect you from expensive lawsuits.
Join us as we explore proven strategies for managing common HR situations. Learn what works, what doesn’t, and easy ways to improve the crucial “people-side” of your practice.
Performance Management: Crucial Skills for Difficult Conversations
Staffing challenges continue to haunt practices everywhere. Long-term forecasts from the ADA are sobering, with no end in sight. In addition, comprehensive HR management training is not widespread.
Keeping your amazing employees is critical in today’s dental employment market. Developing talent is a necessary component, since out-of-the-box amazing employees are scarce. We also must maintain a cohesive, high-performing team.
All of this leads to Performance Management, a broad term for everything from skill development to messy terminations, from light verbal course-corrections to specific written warnings that may protect you from expensive lawsuits.
Join us as we explore proven strategies for managing common HR situations. Learn what works, what doesn’t, and easy ways to improve the crucial “people-side” of your practice.
Learning Objectives:
- Discover what happens if we fail to properly manage performance
- Learn a simple way to relate employee behavior to your practice vision
- The critical steps in heavy course-correction to protect your practice from liability
- Alternatives to unproductive performance reviews
- How to prepare and conduct a termination
The managerial side of owning and running a successful practice can seem daunting. Yet, the rewards continue to be outstanding. It’s time to invest in your team and yourself, to take action with wise and prudent HR decisions that will lead to the practice of your dreams. This journey begins with a commitment to learning, understanding, and putting a new HR plan into action.
Audience Skill Level: Intermediate
DeVon Banks is CEO of D-TECH Billing and Claims and has worked with hundreds of dental offices across the country since 1998. DeVon is an industry expert in insurance and revenue cycle management, and Dentrix. She is on the board of the nonprofits Special Care Special Needs and the People for Change Coalition. In addition, she is an advisory board member for Fortis College Hygiene School. Her passions include dancing, kickball and travel.
From Chaos to Clarity: Tools and Tactics for Dental Practice Success
Presented By: DeVon Banks
Managing the insurance and billing processes in a dental practice can feel overwhelming, but with the right tools and strategies, office managers can transform chaos into clarity. This course is designed for spouses of dentists who play a pivotal role in practice management, equipping them with actionable insights to enhance efficiency, leverage automation, and drive sustainable growth. By focusing on time-saving strategies, automation, and key performance indicators, this course will provide actionable steps for improving office management and driving success. Participants will learn how to move from disorganization to clarity, ensuring smoother operations, improved financial outcomes, and a more productive practice environment.
From Chaos to Clarity: Tools and Tactics for Dental Practice Success
Managing the insurance and billing processes in a dental practice can feel overwhelming, but with the right tools and strategies, office managers can transform chaos into clarity. This course is designed for spouses of dentists who play a pivotal role in practice management, equipping them with actionable insights to enhance efficiency, leverage automation, and drive sustainable growth. By focusing on time-saving strategies, automation, and key performance indicators, this course will provide actionable steps for improving office management and driving success. Participants will learn how to move from disorganization to clarity, ensuring smoother operations, improved financial outcomes, and a more productive practice environment.
Key Objectives:
- Maximize Time Efficiency: Learn techniques to streamline billing and insurance workflows, ensuring you focus on tasks that matter most.
- Harness the Power of Automation and Outsourcing: Explore modern solutions that reduce manual workloads and improve accuracy in billing and insurance processing.
- Make Data-Driven Decisions: Understand the critical KPIs that empower office managers to make informed decisions and propel practice growth.
Audience Skill Level: Intermediate to Advanced