Friday Course Options

Join Jameson President and Owner, Carrie Webber, as she shares pivotal points of focus for the continued growth and success of your practice – from refining systems and services to focusing on top internal and external efforts for optimal impact, Carrie will dive into tangible applications that you can take back to your practice ASAP to implement for results.

• INDIVIDUALLY – Explore where you can strengthen your LEADERSHIP & COMMUNICATION SKILLS in order to lead your team to an elevated level of engagement and execution within your practice culture.
• INTERNALLY – Identify & implement a HIGH-PERFORMING TEAM approach to bring into your practices for your continued growth through maximizing the TOOLS in your practice and executing the “CONTINUOUS DEVELOPMENT” approach to practice operations.
• EXTERNALLY – Rate & refine your practice SYSTEMS & PROCESSES to identify how you can strengthen the 4 PILLARS OF A HEALTHY PATIENT-PRACTICE PARTNERSHIP that helps patients come to you, say yes to treatment and stay loyal to your practice.

Presented by CareCredit

All dental team members are leaders, you don’t always see yourself that way, and sometimes there are no titles or labels. Each team member is vital to the success of the practice and with a little direction, and the right attitude, they can have an amazing impact on the practice. We will discuss how to bring out your inner leader to push your practice and yourself in amazing new ways.

Learning Objectives:

• Discover ways to use your talents and discover the talent in others
• Explore key steps to self-improvement
• Learn how to maximize all you have

Presented by Patterson Dental

Host of the podcast, Paul Edwards, will attend this year’s AADOM Conference with a panel of HR Experts from CEDR. Collectively, they will do an Ask Me Anything style live course where they will discuss and answer audience questions about anything HR! Bring them your toughest people challenges!

Every time you solve a day-to-day HR Issue, no matter how big or seemingly small, you need to have a strong understanding of what employment laws may or may not apply. Join CEDR HR Solutions as they show you how to connect the dots between a great solution and the laws you must comply with to get the absolute best possible results.

Presented by CEDR

If you want your patients to feel like they have front-row seats at a sold-out show, you need to bring the energy that comes from mastering effective patient communication. Learn how to stop feeling like there’s too much to do to give your patients the personal touch they deserve and start using techniques and tools that will keep relationships strong. Join our discussion panel that includes two of the biggest names in the industry – superstars who will help you excel in patient communication as they share best practices, answer your questions, and set you up for success.

You’ll “leave the building” knowing…

• What are the ten essential components of patient communication
• How to address challenges unique to your dental practice
• Why patient communication is imperative to practice growth

Presented by Lighthouse 360

Every day, office managers face an increasingly complex and ever-changing landscape of technologies, methodologies, and compliance pressures. This course aims to empower AADOM leaders to engage in purposeful career development and embrace change with more conviction and confidence. With so many resources and tools available at your fingertips, these simple strategies will give you the knowledge necessary to improve your dental workplace while ensuring that all new processes are standardized and scalable.

Bringing together the Kleer community and AADOM leaders, you will gain insight to develop unique skills, learn when to lean on technology, and enhance your capabilities as a leader, manager, and team contributor.

During the educational session, we will:

• Discuss the most frequent challenges faced by AADOM leaders and team members in the workplace
• Learn how to best align your team’s capabilities with your practice’s goals
• Discover methods to deliver high-quality patient care and build a financially sound practice
• Strategies to help drive engagement across the patient spectrum

Presented by KLEER

Imagine running a dental practice that generates predictable revenue and boosts profit margins. That’s exactly what you’re accomplishing in this boot camp. We’ll hand you our sought-after 6-step blueprint: the Marketing Wheel of Fortune. Together, we’ll identify and plug up your practice’s revenue leaks so your marketing works for you – not against you.

You’ll walk away with:

• The leverage to make smart marketing and business decisions
• Frameworks to master internal marketing and explode referrals without wasting money on paid ads
• Systems to run the practice like clockwork without overwhelming the team
• Quick wins to elevate your authority in your community
• Little-known profitable methods your competition isn’t doing right now

Presented by Roadside Dental Marketing

The landscape in dentistry is drastically changing. It is more important than ever to stand out to your patients and create an experience worth sharing. In this course, attendees will explore ways to boost patient satisfaction with simple, easy-to-apply customer service and marketing strategies. Additionally, attendees will explore effective communication and time management techniques for optimal patient satisfaction. With these tools, you will discover exciting ways to radically grow your patient base without breaking the bank.

Presented by Weave

Would you be interested in learning what the top-performing dental practices are doing to thrive during the ups and downs of our economy? We analyzed the data from 10,000+ dental practices and discovered a simple formula for success that elite dental practices follow. By the time we’re done, you’ll have the inside scoop on how the top practices in the U.S. are thriving and have the tools to replicate their methods for success.

Topics Covered:

• Industry Trends (cancellations/no-shows, new patients, collections, etc.)
• How to Uncover Growth Opportunities in the Practice
• Process Improvement (Six Sigma/Kaizen Principles)
• Revenue Cycle Management Improvements
  And MORE!

Presented by Dentel Intel

This course is designed for Dentrix power users who are looking for new ways to utilize Dentrix.

Do you worry about having enough production to cover expenses? Are you unsure of when you should raise fees? Are you unsure if all your clinical notes are written and signed every day? If so, you’re not alone! Attend this course to hear about workflow ideas, product tips, and success stories that have helped solve these and other common challenges in dental practices. You’ll learn from an experienced Dentrix expert and get ideas from office managers and practices like yours.

In this course, you’ll discuss solutions to common challenges, including:

• Collecting at the time of service and collecting after insurance has been paid
• Filling holes in the schedule and preventing no-shows
• Receiving and processing ERAs and EOBs
• Monitoring clinical notes and clinical records and ensuring they are created and signed

Presented by Dentrix

Want to know how clearinghouses really work or how you can read insurance claims faster than ever? Manage your revenue cycle, send encrypted communications, and position your practice to thrive. To help improve your insurance systems, join us at AADOM for a distinguished team of panelists to discuss Revenue Cycle Management systems, and explore the 2023 user guide to prepare you for successful dental claims processing.

Office managers organize the nuts and bolts of a practice – you keep the wheels turning. Operating with solid systems can reduce your stress and help you to spot small issues before they can grow. Your typical day is filled with employee management; keeping the schedule full; and ensuring patient satisfaction – all while staying positive!

Leave this session with a better understanding of what you need to do to prevent claims from being rejected, explore the nuts and bolts of EOBs, EOPs, and ERAs, and gain industry knowledge on how clearinghouses function and how insurance payers use them.

Presented by Vyne

Back by popular demand! Have you ever wondered what other managers would do if they were in your shoes? Wonder no more! This session will feature a panel discussion along with group interaction to discover how practice leaders can improve their systems. Attendees can learn from each other and exchange their own solutions for common management problems. Management mentor Teresa Duncan will lead a panel discussion featuring experienced leaders who have solved a variety of team issues over the years. Share management tips with your AADOM Family!

Presented by Curve Dental

You hear it every day from patients; “That’s too much money.”, “Let me think about it.”, “Will my insurance cover all of it?” …and on and on.  In this information-packed session, Steve will help you learn the proven formula for overcoming financial objections.  He’ll help you understand words you should NEVER use when discussing money with patients, and you will gain a working knowledge of simple tools that will streamline your financial arrangements’ success.

Discover:

• How to turn patient financial objections into a “Yes” to treatment.
• Words you should NEVER use when presenting financial arrangements.
• The #1 most common financial arrangement mistake that derails acceptance…and what you can do about it
• Options for patients who “don’t qualify.”
• How to inject peace-of-mind into the financial arrangements decision.
• How to remove the biggest hidden obstacle to successful financial arrangements.
  And much, much more.

Presented by Sunbit

Few things are more frustrating than filing a dental claim on behalf of a patient only to have the insurance company give you the run-around. In this fun, informative, and interactive session, you will learn the strategies and secrets to getting paid faster, straight from a former national dental insurance carrier’s Dental Director! We will pull back the curtain and give an inside view of how insurance carriers review claims and the documentation you need to provide to get paid fast. In addition, you will discover how to identify leaks in your revenue cycle management pipeline and gain insights to get the entire team on board to increase your dental reimbursement.

Presented by eAssist

At the 2022 AADOM conference, we put together “AADOM’s AI-Think Tank”, a forum of FAADOM and MAADOM members to be early adopters of Pearl’s AI platform and to help Pearl design a platform that is tailored to addressing the everyday workflow and stresses of the Office Managers. Over the last year, this group is meeting regularly to offer feedback, and to create a solution that is designed for today’s Dental Office Manager. Discover how Artificial Intelligence is making the office manager’s and treatment coordinator’s job a lot easier by providing technology that has never before been available in the dental practice.

Presented by Pearl

Do you have a vision of where you want to be and what you want to accomplish, but you struggle to fully realize your goals? In this workshop, you will create personal and professional goals to overcome any speed bumps on the road to success by forecasting obstacles and holding yourself accountable. You will learn how to create practice goals and KPIs that are challenging — yet attainable through team buy-in. Together, we will soar to new heights and become goal-getters!

Presented by Jarvis Analytics

Office managers, let’s face it, most of you are the CFO of your practice! CFOs have significant responsibility for the company’s investments, capital expenditure, and how the company manages income and expenses. Sound familiar? CFOs should have significant input and function as a trusted partner to the owner of the company. Does this describe your relationship with the practice owner(s)? Is your salary and bonus structure commensurate with a CFO title?

This course will give you tools to create this relationship so that you have the autonomy to direct the practice’s financial success and get paid accordingly. We’ll discuss some unique ways to increase practice profits, quantify the numbers and use those for a CFO conversation starter. This course is for any Office Manager invested in the financial success of their practice and looking for new ideas to gain the freedom to work in ways that suit them!

Course Learning Objectives:

• Where do Office Manager and CFO job duties overlap?
• Requirements of an effective CFO
• Conversation starters for a discussion with your owner
• Creative savings ideas to show your value
• Turning increased practice profit into an annual, “CFO” bonus

Presented by Merchant Advocate

Tired of doing the “same old” and getting the same results? Looking for better ways to nurture growth – for yourself, for your front office team, and for your practice?

If recent events have taught us anything, it’s that those who rely on previous strategies to get ahead will find themselves falling farther behind. It’s time to retire worn-out methods for cultivating the growth of a practice, managing front-office teams, and attracting top talent that wants to stay – all while attempting to maintain a high frequency of happiness both professionally and personally. Discover how to bust through obsolete thinking and shoot for results that will impress and maybe even surprise you.

Presented by DentalPost

Many teams struggle with toxic attitudes to lack of knowledge of what to do as well as understanding the total impact they can have on a practice. Toxic attitudes cause stress and impede open communication, patient experience, treatment acceptance, team performance, enjoying your workday, feeling happy, and of course, a healthy bottom line just to name a few. Learn how to transform toxic attitudes into tremendous attitudes and have fun doing it. Judy Kay, dental culture expert, will share how you can elevate the attitude in your practice!

Course Objectives:

• Establish a Standard of Attitude
• Attitude Transformers
• Inspire a Culture of Appreciation, Acknowledgement & Celebration

Presented by Crest/Oral B

Patient testimonials are the most powerful and versatile marketing tool ever created. The challenge is how to get them and make full use of them. Fred Joyal goes into the latest technology that allows you to most efficiently request, store and maximize the use of patient testimonials. He goes into depth on ways to capitalize on these videos in order to attract patients like your patients, often with no advertising cost whatsoever. This course will radically improve the effectiveness of your practice marketing. And, because it’s Fred, it will also be entertaining!

Learning Objectives

• The most effective ways to request testimonials
• How to easily place them on your website
• When and where to use testimonials for advertising
• How to boost the impact of your social media
• How to get the team involved

Presented by TruBlue Social Smiles

Win the dental day by improving workflow with a unique blend of form, function, and a splash of color! Office managers must understand that good clinical processes are imperative for the practice’s success. The cost of disorganization and poor inventory management will result in financial and emotional stress. You know the way to achieve a healthy bottom line is with happy staff who love working efficiently with a well-organized system and satisfied patients who feel at ease in the dental chair. If your dental teams are feeling frustrated, leaving the treatment room to find missing items, and struggling to stay on schedule, you must attend this course. It is unacceptable for today’s practices to waste time and money due to poor clinical work practices. Your patients are less likely to proceed with their treatment plans or keep their appointments if clinical chaos results in a poor experience. 

Kay has a colorful solution to calm the chaos and bring the fun back into dentistry! Give your team a success boost and be the superhero that you already are! Learn how to create an environment that increases case acceptance, adds production, and provides a cohesive environment for your team and patients. 

Plus: Enter a drawing to WIN one of 3 customizable drawer organizers packed full of office supplies, gift cards, and so much more! ($80.00 value!)   

Presented by Zirc Dental Products