AADOM25 Opening Day: Thursday Sessions
Featuring Keynote Speakers Tim Gard, Judy Kay Mausolf,
Steve Anderson, Fred Joyal, and Carrie Webber
Thursday Morning Mini-Keynote Sessions
An AADOM favorite, Fred Joyal is known for his high-energy, entertaining, insightful events and transformational messages. He co-founded 1-800-DENTIST and is the author of Everything is Marketing and Becoming Remarkable. Now, based on the principles in his latest book, Superbold: From Under-Confident to Charismatic in 90 Days, Fred combines his business expertise with a powerful system for personal transformation to deliver an inspiring and energizing message.
Igniting Boldness
Speaker: Fred Joyal
Boldness is a life skill, and Fred is here to teach you the first steps to expanding that skill – starting with maximizing your AADOM experience so you can head home ready to take on the world!
Igniting Boldness
Boldness is a life skill, and Fred is here to teach you the first steps to expanding that skill – starting with maximizing your AADOM experience so you can head home ready to take on the world!
Carrie Webber is president and owner of The Jameson Group, a dental management coaching & marketing firm that works with dental practices nationwide to help dentists and teams become more productive, more profitable and ultimately more fulfilled in their practicing lives. Carrie is a contributing author to several publications and blogs on the topics of dental management, leadership, marketing, customer service and business development as well as a popular speaker at dental meetings nationwide. She is a member of the Speaking Consulting Network and has been named a Leader in CE by Dentistry Today for the past five years. For more information on Webber and her company, The Jameson Group, visit www.jmsn.com.
You Are The Influencer! Empowering Yourself & Your Team for Positive Impact
Speaker: Carrie Webber
In this keynote session, it’s all about looking for opportunities both on the outside and on the inside. How do we pull from our values, our purpose and our goals to create an empowered work culture that you can lead with confidence and skill? Your team doesn’t need an outside influencer to inspire them to greatness – your team needs YOU. Learn how to positively influence those around you while also being positively influenced by those that can make the greatest difference in your career. YOU are the Influencer!
You Are The Influencer! Empowering Yourself & Your Team for Positive Impact
In this keynote session, it’s all about looking for opportunities both on the outside and on the inside. How do we pull from our values, our purpose and our goals to create an empowered work culture that you can lead with confidence and skill? Your team doesn’t need an outside influencer to inspire them to greatness – your team needs YOU. Learn how to positively influence those around you while also being positively influenced by those that can make the greatest difference in your career. YOU are the Influencer!
Steven J. Anderson is considered dentistry’s “Yes” Man working with teams to achieve top results in case acceptance and patient service success.
He is Founder of the Total Patient Service Institute, Crown Council, and the Smiles for Life Foundation.
Get ready to laugh, learn, and take your skills to the top!
Lead the Field
Speaker: Steven J. Anderson
Lead yourself. Lead the team. Lead the day.
You are the pacesetter. How you lead can determine the course of the day. If you’ve ever watched a day spin out control, it usually started first thing. How you lead yourself and the team out of the starting gate can determine the team’s direction all day.
Lead the Field
Lead yourself. Lead the team. Lead the day.
You are the pacesetter. How you lead can determine the course of the day. If you’ve ever watched a day spin out control, it usually started first thing. How you lead yourself and the team out of the starting gate can determine the team’s direction all day.
Discover…
- The natural law that determines you and your team’s success path every day.
- The most important question that will determine your team’s success.
- Violate this rule and things are guaranteed to spin out of control.
- The Olympic Gold Medal secret that will transform your leadership.
- The one number you need to know and live by.
And much, much more.
It all starts with YOU!
Judy Kay Mausolf is a speaker, author, and dental culture specialist with expertise in helping others get happier and more successful! She coaches dentists and their teams how to become better leaders, communicate effectively, work together better and deliver service with more focus and passion which result in cultivating a happier, healthier and higher performing culture.
She is Past President of National Speakers Association (Minnesota Chapter), a longtime member of the National Speakers Association, a recognized as a leader in consulting by Dentistry Today and the recipient of the 2024 Dr Gordon Christensen Lecturer Recognition Award. She is author of three books; “TA-DAH, Delivering W.O.W. Service, and “Rise & Shine!”, and a contributing author for many dental magazines. She also publishes a monthly newsletter entitled “Show Your Shine”.
Judy Kay lives in TX with her awesome husband Steve who makes her special coffee every morning!
Live Your Best Life!
Speaker: Judy Kay Mausolf
We are given a gift called life! It’s up to us how we live it! We are the accumulation of all our life experiences, and they continue to shape, change, and help us grow in every breath we take. This course will illuminate 3 principles to live by every day to achieve your best life!
Live Your Best Life!
We are given a gift called life! It’s up to us how we live it! We are the accumulation of all our life experiences, and they continue to shape, change, and help us grow in every breath we take. This course will illuminate 3 principles to live by every day to achieve your best life!
Learning Objectives
- Learn 3 principles to live your best life
- Learn daily action steps
Thursday Morning Keynote Session
Introducing Tim Gard, CSP, CPAE, a Hall of Fame speaker renowned for blending humor with practical resilience techniques to enhance productivity and employee enthusiasm. With over 25 years as a professional speaker, Tim has captivated global audiences at over 3000 events, from Texas to Tasmania, leaving a lasting impact with his memorable and dynamic presentation style.
Starting his career as an eligibility caseworker, Tim developed resilience amidst high-stress situations, which led him to roles such as a welfare fraud investigator and a Management Analyst for Food Stamp operations. His “comic vision” philosophy, born from these experiences, underpins his approach to defusing and managing stress.
Tim holds the prestigious Certified Speaking Professional designation and is a celebrated author and inventor of stress reduction products. His background as a US Navy veteran and business owner for over 20 years further enriches his connection with audiences, making his strategies on stress reduction and conflict resolution universally relatable and effective.
Change the Game
Keynote Speaker: Tim Gard, CSP, CPAE
“Change the Game” is a dynamic keynote designed to empower individuals to transform challenges into opportunities in life, work, and business. Participants will learn to reduce stress, improve teamwork, boost morale, and overcome obstacles using positive humor. Tim Gard’s unique approach combines practical ideas with humor to diffuse stress and combat negativity. This rejuvenating program is immediately applicable, enhancing cooperation and efficiency.
Change the Game
“Change the Game” is a dynamic keynote designed to empower individuals to transform challenges into opportunities in life, work, and business. Participants will learn to reduce stress, improve teamwork, boost morale, and overcome obstacles using positive humor. Tim Gard’s unique approach combines practical ideas with humor to diffuse stress and combat negativity. This rejuvenating program is immediately applicable, enhancing cooperation and efficiency.
Professionals today face unprecedented challenges, and this keynote provides the tools to manage stress and build resilience. It focuses on practical techniques for handling daily stressors, enhancing leadership through humor, and fostering a positive work environment. Attendees will develop a balanced mix of humor and seriousness to reduce stress, improve communication skills, and boost team morale. The keynote includes audience participation, ensuring an engaging and interactive experience that leaves participants ready to tackle future challenges with a refreshed and positive mindset.
Thursday Afternoon Educational Sessions
Introducing Tim Gard, CSP, CPAE, a Hall of Fame speaker renowned for blending humor with practical resilience techniques to enhance productivity and employee enthusiasm. With over 25 years as a professional speaker, Tim has captivated global audiences at over 3000 events, from Texas to Tasmania, leaving a lasting impact with his memorable and dynamic presentation style.
Starting his career as an eligibility caseworker, Tim developed resilience amidst high-stress situations, which led him to roles such as a welfare fraud investigator and a Management Analyst for Food Stamp operations. His “comic vision” philosophy, born from these experiences, underpins his approach to defusing and managing stress.
Tim holds the prestigious Certified Speaking Professional designation and is a celebrated author and inventor of stress reduction products. His background as a US Navy veteran and business owner for over 20 years further enriches his connection with audiences, making his strategies on stress reduction and conflict resolution universally relatable and effective.
Can I Say That at Work?
Speaker: Tim Gard, CSP, CPAE
Humor can be a powerful tool in dental offices, where managing stress, maintaining morale, and connecting with patients and colleagues are part of daily life. In this laughter-filled and actionable session, you’ll learn how to use humor strategically to foster a positive workplace culture, reduce stress, and improve interactions—while avoiding humor that might unintentionally offend or disrupt.
Can I Say That at Work?
Humor can be a powerful tool in dental offices, where managing stress, maintaining morale, and connecting with patients and colleagues are part of daily life. In this laughter-filled and actionable session, you’ll learn how to use humor strategically to foster a positive workplace culture, reduce stress, and improve interactions—while avoiding humor that might unintentionally offend or disrupt.
Learning Objectives:
- Cope with Stress and Change through Humor: Find out how humor can help you and your team navigate the challenges of a fast-paced dental practice, from tight schedules to patient anxiety.
- Good Humor vs. Bad Humor: Learn to identify and avoid humor that could create misunderstandings or complaints, while fostering humor that uplifts and unites your team.
- Enhance Communication with Comic Vision: Explore how to use humor as a communication tool to build trust, improve patient experiences, and strengthen workplace relationships.
- Defuse Tense Situations with Humor: Gain techniques for staying calm under pressure and turning stressful moments into opportunities for connection and collaboration.
- Stay Present to Enhance Safety and Connection: See how being fully present improves communication, reduces errors, and creates a safer, more connected work environment.
This program is ideal for dental office managers, hygienists, assistants, and front-desk staff—anyone looking to boost morale, improve patient experiences, and create a thriving workplace. You’ll leave laughing, learning, and ready to implement strategies that make your practice even better!
Attendee skill level: All
2 CE
Estela Vargas, CRDH, is the founder and CEO of Remote Sourcing LLC, a premier dental insurance billing and revenue recovery service. With her expertise in CDT coding, clinical documentation, and claims management, Estela equips dental practices with the tools and strategies they need to secure maximum reimbursement while maintaining compliance.
With an extensive portfolio of published articles in DrBicuspid and Dental Economics, Estela is a trusted voice in the dental industry. Her insights and practical guidance have helped countless practices navigate the complexities of insurance reimbursement and improve operational efficiency.
As a sought-after speaker and thought leader, Estela’s presentations deliver actionable solutions that enhance practice profitability and streamline administrative processes, allowing dentists to focus on exceptional patient care.
Mastering Periodontal and Crown Coding with a Focus on Appeals
Speaker: Estela Vargas, CRDH
Take your billing and documentation skills to the next level with this advanced session on periodontal treatments, crown procedures, and navigating complex insurance appeals. This course is designed for seasoned professionals who want practical strategies to get paid, document effectively for insurance audits, and confidently tackle advanced denial scenarios. You’ll leave equipped to leverage CDT codes, insurance policies, and expert appeal techniques to secure approvals and maximize profitability.
Mastering Periodontal and Crown Coding with a Focus on Appeals
Take your billing and documentation skills to the next level with this advanced session on periodontal treatments, crown procedures, and navigating complex insurance appeals. This course is designed for seasoned professionals who want practical strategies to get paid, document effectively for insurance audits, and confidently tackle advanced denial scenarios. You’ll leave equipped to leverage CDT codes, insurance policies, and expert appeal techniques to secure approvals and maximize profitability.
Learning Objectives
- Optimize Documentation for Perio and Crown Success. Learn practical strategies to ensure your documentation supports the clinical necessity of periodontal treatments and crown procedures.
- Navigate Complex Insurance Denials. Identify common advanced denial scenarios and implement effective tactics to address and overturn them.
- Maximize Reimbursements with Research, Laws, and Policies. Master how to use current research, your state’s laws, and insurance guidelines to argue for approvals and higher reimbursements.
Attendee skill level: Advanced
2 CE
Judy Kay Mausolf is a speaker, author, and dental culture specialist with expertise in helping others get happier and more successful!
She coaches dentists and their teams how to become better leaders, communicate effectively, work together better, and deliver service with more focus and passion which results in cultivating a happier, healthier and higher performing culture.
She is Past President of National Speakers Association (Minnesota Chapter), a member of the National Speakers Association and recognized as a leader in consulting by Dentistry Today.
She is author of three books; “TA-DAH, Delivering W.O.W. Service, and “Rise & Shine!”, and a contributing author for many dental magazines. She also publishes a monthly newsletter entitled “Show Your Shine”. Judy Kay lives in TX with her awesome husband Steve who makes her special coffee every morning!
Learning Lab: The 5 C's to Improve Team Relationships, Lessen Burnout and Team Turnover!
Speaker: Judy Kay Mausolf
Do you feel exhausted and frustrated with the constant drama, tension, and negative attitudes in your workplace? Are you often disappointed and disheartened with the toxic behaviors and don’t know how to make them stop?
You can have a team that is engaged, cohesive, and equipped! It may sound like a fantasy…but trust me it’s real! This course is for you if you want a happier, more cohesive, and higher performing team!
Learning Lab: The 5 C’s to Improve Team Relationships, Lessen Burnout and Team Turnover!
Do you feel exhausted and frustrated with the constant drama, tension, and negative attitudes in your workplace? Are you often disappointed and disheartened with the toxic behaviors and don’t know how to make them stop?
You can have a team that is engaged, cohesive, and equipped! It may sound like a fantasy…but trust me it’s real! This course is for you if you want a happier, more cohesive, and higher performing team!
Learning objectives:
- Learn strategies to successfully integrate new team members into a change resistant team/culture
- Identify individual and team expectations to nurture collaboration
- Understand how to end drama and build healthy adult relationships
Attendee skill level: All
2 CE Hours
Teresa is a speaker and writer with over 20 years’ experience in healthcare. Her areas of expertise include revenue protection using proven accounts receivable and insurance methods; and helping doctors and managers establish solid management systems. A recipient of the Lifetime Achievement Award from the American Association of Dental Office Management, she understands the importance of continuing education.
She is the author of Moving Your Patients to Yes: Easy Insurance Conversations and a regular contributing author to the ADA’s Annual CDT Companion GuideTM. Teresa is a frequent contributor to multiple dental publications. She was a founding Trustee for the auxiliary-learning focused DALE Foundation. Teresa is a member of several organizations including Women in DSO and the National Association of Dental Plans.
She has been named one of the Top 25 Women in Dentistry by Dental Products Report Magazine and is recognized annually as a Leader in Consulting by Dentistry Today. She provided consulting assistance in the development of the American Dental Association’s Guidelines for Practice SuccessTM. Her podcasts “Nobody Told Me That!” and “Chew On This!” provide regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management from Marymount University.
Leveraging AI for the Administrative Team
Speaker: Teresa Duncan, MS, FAADOM
AI isn’t just for the doctors! This course will help you utilize the power of artificial intelligence (AI) to streamline daily operations and be more efficient. Every area of the practice can be improved. From marketing, insurance management, human resource issues, and even patient communication we’ll review how you can implement these tools.
Leveraging AI for the Administrative Team
AI isn’t just for the doctors! This course will help you utilize the power of artificial intelligence (AI) to streamline daily operations and be more efficient. Every area of the practice can be improved. From marketing, insurance management, human resource issues, and even patient communication we’ll review how you can implement these tools.
Documentation for both clinical and administrative duties can be improved with the right prompts and a curious mind. We’ll spend time discussing available AI tools (many are free) and how to “talk” with them. It’s a new age of dental management!
Learning Objectives:
- Develop effective prompts for AI systems to improve both clinical and administrative documentation processes.
- Apply AI solutions to streamline insurance management, marketing efforts, and patient communication strategies.
- Develop effective prompts for AI systems to improve both clinical and administrative documentation processes.
Attendee skill level: All
2 CE Hours
Dr. Martin Mendelson is a former member of the Resident Faculty of Spear Education and the visionary behind Metamorphosis Coaching, renowned for enhancing team cohesion, improving communication, and fostering happier, more efficient teams.
Overcoming a career-ending medical setback, he redirected his fervor toward empowering leaders with the transformative power of mindset and positivity.
Holding advanced certifications in Executive Coaching, Team Coaching/Facilitation, Emotional Intelligence, and Happiness Studies, Dr. Mendelson has dedicated nearly two decades to guiding leaders toward greater happiness and fulfillment.
From Dialogue to Dynamism: Igniting Team Cohesion, Clarity and Collective Success
Speaker: Dr. Martin Mendelson
We’ve all felt the frustration of misunderstood, believed-to-be-clear communications that lead to confusion, inefficiency, or worse.
Explore how to effectively communicate and foster an environment conducive to achieving shared goals. Learn how to adjust the conversation to align expectations and actions, ensuring predictable and satisfactory outcomes. Recognize the profound impact of mindset and active listening on interpersonal relationships. Discover distinguishing between hard facts and personal narratives, enhancing clarity and connection in every interaction. Explore the anatomy of extraordinary teams and the critical role of psychological safety in fostering collective success.
From Dialogue to Dynamism: Igniting Team Cohesion, Clarity and Collective Success
We’ve all felt the frustration of misunderstood, believed-to-be-clear communications that lead to confusion, inefficiency, or worse.
Explore how to effectively communicate and foster an environment conducive to achieving shared goals. Learn how to adjust the conversation to align expectations and actions, ensuring predictable and satisfactory outcomes. Recognize the profound impact of mindset and active listening on interpersonal relationships. Discover distinguishing between hard facts and personal narratives, enhancing clarity and connection in every interaction. Explore the anatomy of extraordinary teams and the critical role of psychological safety in fostering collective success.
Going beyond theory, this course equips participants with practical tools and frameworks to address emotionally charged conversations and harness the power of cohesive teamwork. By understanding Maslow’s Hierarchy of Needs and recognizing the influence of our inner dialogue and habits, participants will gain a newfound ability to steer their future toward innovation, cohesion, and unparalleled achievement.
Learning objectives:
- Analyze the benefits of working as a cohesive group vs. individual efforts, understanding the collective responsibility for team success
- Pinpoint barriers to collaboration using the TEAM™ framework to identify how perceptions influence communication and outcomes.
- Explore a repeatable active listening/responding methodology that yields consistent, desirable results.
- Develop an understanding of Team Psychological Safety and its role in driving innovation and success.
- Gain cutting-edge tools and techniques that can immediately influence personal and professional success.
Attendee skill level: Beginner to Intermediate
2 CE Hours
Andre Shirdan is an inspirational and motivational speaker, executive coach and certified trainer. He is the founder of The CREW Process, and most people in dentistry know him as the “Eaglesoft Guy” or the “If Disney did Dentistry Guy”. His teaching brings consistency to treatment and gets the entire practice into alignment – from Probe to Profit. Practices working with Andre have found great personal success, while getting to know his genuine, frank and devilishly funny personality.
Creating a 5-Star Customer Service Experience
Speaker: Andre Shirdan
If the best companies in Customer Service opened a practice across the street from your practice, would you be worried about your patients leaving to check them out? If for a moment you paused thinking some might, fix it! Create a 5-Star customer service driven experience in your practice. Learn the 7 focuses used to make Your Practice the “Happiest Place on Earth.”
Creating a 5-Star Customer Service Experience
The Customer Service Tips and Tricks I’ve Learned in over 4 decades of 5-Star Experience Training and how to apply it to your Dental Practice!
If the best companies in Customer Service opened a practice across the street from your practice, would you be worried about your patients leaving to check them out? If for a moment you paused thinking some might, fix it! Create a 5-Star customer service driven experience in your practice. Learn the 7 focuses used to make Your Practice the “Happiest Place on Earth.”
Learning Objectives:
- Learn who is your customer
- Learn why your customers buy
- Learn how to create a language that differentiates your practice
- Learn how to see your practice from the eyes of Walt
- Learn phone skills that elevate your patient experience
Attendee skill level: Beginner to Intermediate
2 CE Hours
Get ready for actionable HR wisdom. A self-described HR Nerd, Alan Twigg is here to build your confidence. Let’s dive in!
From Stranger to Team Member: Powerful Onboarding in Your Practice
Speaker: Alan Twigg
Join us as we explore proven strategies for building a successful onboarding process. Learn what works, what doesn’t, and how to customize onboarding for your practice.
From Stranger to Team Member: Powerful Onboarding In Your Practice
Staffing challenges continue to haunt practices everywhere. Long-term forecasts from the ADA are sobering, with no end in sight. In addition, comprehensive HR management training is not widespread.
You have finally found an employee with skills, the right attitude, and they have actually shown up for their first day! Your work is now just beginning. Poor onboarding is a leading cause of turnover in the first year of employment.
Capable and willing new-hires are still scarce. This means our Onboarding Process has to be robust and effective. We need to confidently say: “I did everything I could to set this person up for success.”
Join us as we explore proven strategies for building a successful onboarding process. Learn what works, what doesn’t, and how to customize onboarding for your practice.
Learning Objectives:
- The importance of proper onboarding and what the data shows
- Learn the difference between Orientation and Onboarding
- Discover easy ways to make your next new-hire a rockstar
- Evaluate where your current onboarding can improve, and how to fix it
The managerial side of running a successful practice can seem daunting. Yet, the rewards continue to be outstanding. It’s time to invest in your team and yourself, to take action that will lead to fulfillment. This journey begins with a commitment to learning, understanding, and putting a new HR plan into action.
Attendee skill level: Beginner
2 CE
Carrie Webber is president and owner of The Jameson Group, a dental management coaching & marketing firm that works with dental practices nationwide to help dentists and teams become more productive, more profitable and ultimately more fulfilled in their practicing lives. Carrie is a contributing author to several publications and blogs on the topics of dental management, leadership, marketing, customer service and business development as well as a popular speaker at dental meetings nationwide. She is a member of the Speaking Consulting Network and has been named a Leader in CE by Dentistry Today for the past five years. For more information on Webber and her company, The Jameson Group, visit www.jmsn.com.
Plagued by Cancellations and No Shows? Three Remedies to Keep Your Practice Thriving
Speaker: Carrie Webber
Are you finding it more and more difficult to keep your schedule full? Ever ask yourself “why isn’t my practice growing?” In this informative presentation, learn ways to stop the ‘holes’ in your practice and learn strategies to retain, grow and ultimately thrive!
Plagued by Cancellations and No Shows? Three Remedies to Keep Your Practice Thriving
Are you finding it more and more difficult to keep your schedule full? Ever ask yourself “why isn’t my practice growing?” In this informative presentation, learn ways to stop the ‘holes’ in your practice and learn strategies to retain, grow and ultimately thrive!
Learning Objectives:
- Review key causes of broken appointments and no shows in your practice.
- Learn steps to take to streamline your patient communications and scheduling processes to build value and commitment for the sake of your schedule.
- Practice strong verbal skills that your team can embrace to take a total team approach to strengthening your practice schedule in the year to come.
Attendee skill level: Beginner
2 CE
DeVon Banks is CEO of D-TECH Billing and Claims and has worked with hundreds of dental offices across the country since 1998. DeVon is an industry expert in insurance and revenue cycle management, and Dentrix. She is on the board of the nonprofits Special Care Special Needs and the People for Change Coalition. In addition, she is an advisory board member for Fortis College Hygiene School. Her passions include dancing, kickball and travel.
Revenue Cycle Success: A Step-by-Step Approach to Insurance and Billing
Speaker: DeVon Banks
Unlock the secrets to optimizing your office’s financial health with this comprehensive course on the revenue cycle. Designed for office managers, this session delves into the essential components of insurance and billing, providing actionable strategies to ensure efficiency and profitability. Whether you’re new to the field or seeking to refine your skills, this course will empower you with the tools and knowledge to achieve revenue cycle success.
Revenue Cycle Success: A Step-by-Step Approach to Insurance and Billing
Unlock the secrets to optimizing your office’s financial health with this comprehensive course on the revenue cycle. Designed for office managers, this session delves into the essential components of insurance and billing, providing actionable strategies to ensure efficiency and profitability. Whether you’re new to the field or seeking to refine your skills, this course will empower you with the tools and knowledge to achieve revenue cycle success.
Learning Objectives:
- Understand the components of the revenue cycle and their role in achieving optimal office revenue.
- Learn strategies to improve time efficiency through outsourcing, automation, and streamlined workflows.
- Identify key performance indicators (KPIs) to support data-driven decision-making and practice growth.
Attendee skill level: Beginner
2 CE Hours
With over 30 years of experience in both clinical and administrative roles, Michelle offers a unique, well-rounded perspective on dental practice management. As the co-host of the “Accelerate Your Dental Practice” podcast, she equips dentists and practice managers with practical strategies to overcome challenges and achieve growth. Known for her ability to inspire and guide teams, Michelle has a proven track record of turning obstacles into opportunities and celebrating success along the way. As a sought-after speaker and consultant, she delivers actionable insights that empower dental professionals to elevate their practices to the next level.
From Numbers to Growth: Mastering Profit and loss for Your Practice - for AADOM Distinction Holders only
Speaker: Michelle Affanato
Gain the tools and strategies to confidently manage your financial performance, optimize profitability and drive sustainable growth for your practice.
From Numbers to Growth: Mastering Profit and Loss for Your Practice – for AADOM Distinction Holders only
Gain the tools and strategies to confidently manage your financial performance, optimize profitability and drive sustainable growth for your practice.
Learning Objectives:
- Mastering Profit and Loss Analysis
- Learn to read and analyze your Profit and Loss statement
- Compare expenses to industry benchmarks to identify areas for improvement
- Discovery strategies to reduce expenses and boost profitability
- Strategic Financial Planning
- Calculate your break-even point to set performance baselines
- Create budgets for key expenditures
- Analyze Production, Income and Adjustment reports to set production and collection targets
- Goal-Oriented Systems for Growth
- Set clear production, scheduling and case acceptance targets aligned with financial goals
- Develop actionable strategies to track progress.
Attendee skill level: Intermediate to Advanced
2 CE Hours
Rita Zamora is an international speaker and the author of “Get Found, Get Liked, Get Patients – Making the Most of Social Media.” She is the founder of Connect90, a customizable social media program that helps dentists with content ideas and tools to save time and get better results. A former treatment coordinator, she graduated magna cum laude from the University of Colorado with a bachelor’s degree in business and marketing. With over 20 years of experience in the business of dentistry, she brings a wealth of knowledge and expertise to her field.
Specialists’ Roadmap: Unlocking Marketing Strategies for Leading Practices
Speaker: Rita Zamora
Are you ready to elevate your practice’s marketing strategy and attract the right patients? In this seminar designed exclusively for dental specialists, we’ll dive into actionable insights to help you stand out in today’s competitive landscape. Whether you’re looking to refine your online presence, strengthen referral channels, or stay ahead of patient trends, this seminar will provide the tools and strategies to set your practice apart.
Specialists’ Roadmap: Unlocking Marketing Strategies for Leading Practices
Are you ready to elevate your practice’s marketing strategy and attract the right patients? In this seminar designed exclusively for dental specialists, we’ll dive into actionable insights to help you stand out in today’s competitive landscape. Whether you’re looking to refine your online presence, strengthen referral channels, or stay ahead of patient trends, this seminar will provide the tools and strategies to set your practice apart.
Learning Objectives:
- Navigate the Patient Journey: Understand the critical touchpoints patients encounter—from word-of-mouth referrals and community Facebook groups to online searches, reviews, and social media. Learn how to optimize each step to win patient trust and loyalty.
- Master Referral Marketing: Explore the dynamics of B2B (general dentist-to-specialist) and B2C (patient-to-patient) referral strategies. We’ll focus on practical ways to maintain a strong referral network while expanding your reach directly to patients.
- Understand Emerging Patient Trends: Stay ahead of the curve with data-driven insights into how patient behavior is evolving and what strategies resonate most in today’s market.
Attendee skill level: Intermediate
2 CE
Jennifer Steadman knows how to make teams thrive! She has worn every hat in the dental office, except the dentist’s! She led over 200 team members as VP of Operations at a mid-sized DSO. As an expert in navigating transitions and fine-tuning operations, she’s all about building strong leadership, amazing culture, and cohesive teams.
In 2020 she was honored with AADOM’s highest achievement, Practice Administrator of the Year! As Director of Operations at Inspired Hygiene, Jennifer helps dental team practices sharpen their systems, boost profitability, and deliver top-notch care. She founded her own business, Jen S.O.S., to guide leaders through change with empathy while maintaining a healthy culture and fulfilled life.
Leadership Multiplied: Mastering Regional/Multi-Site Management
Speaker: Jennifer Steadman, BSDH, RDH, DAADOM
In the dynamic dental industry, regional/ multi-site managers are tasked with leading multiple teams across various locations, often without being physically present. Leadership Multiplied: Mastering Regional/Multi-Site Management equips dental managers with the strategies and tools needed to inspire, motivate, and drive performance across teams. This course focuses on fostering trust, building strong team cultures, and achieving consistent results, all while leading from a distance.
Leadership Multiplied: Mastering Regional/Multi-Site Management
In the dynamic dental industry, regional/ multi-site managers are tasked with leading multiple teams across various locations, often without being physically present. Leadership Multiplied: Mastering Regional/Multi-Site Management equips dental managers with the strategies and tools needed to inspire, motivate, and drive performance across teams. This course focuses on fostering trust, building strong team cultures, and achieving consistent results, all while leading from a distance.
Through real-world scenarios and interactive discussions, participants will learn to leverage communication, accountability, and leadership to maximize their influence. By the end of the course, managers will confidently lead their teams to success, even when they’re not in the room.
Attendee skill level: Intermediate to Advanced
2 CE
Thursday Afternoon Closing Keynote Session
An AADOM favorite, Fred Joyal is known for his high-energy, entertaining, insightful events and transformational messages. He co-founded 1-800-DENTIST and is the author of Everything is Marketing and Becoming Remarkable. Now, based on the principles in his latest book, Superbold: From Under-Confident to Charismatic in 90 Days, Fred combines his business expertise with a powerful system for personal transformation to deliver an inspiring and energizing message.
The Charisma Effect: Creating the Superbold Dental Practice
Closing Keynote Speaker: Fred Joyal
Would you like your patients to be magnetically drawn to your practice, ready to accept treatment and who will recommend your practice to everyone they know? This seminar will give you a deep understanding of The Charisma Effect, and how you and your team can use it to your advantage. Using boldness as a foundation, come away knowing how you can change your life, your performance, your relationships… and the world.