Wednesday Pre-Conference Sessions

Additional tuition will be added to your registration when you enroll in one or more of the Wednesday sessions.

Morning Session

Marsha Pilgrim, FAADOM

Marsha has over 35 years of experience in the dental office environment, first as a Dental Assistant and then as an Office Manager. She obtained training as a Dental Assistant while serving in the US Navy, where she met and married a naval officer who was also a dentist.

Marsha maintains a working knowledge of daily dental office activities and issues by managing her husband’s dental practice.

She spent 15 years as a dental management consultant and enjoyed helping practices put systems in place to help make their offices more productive, more efficient, and less stressful. She has experience in scheduling, collections, and setting production goals and obtaining them. She has worked with computers in the dental office for over 30 years and was a certified trainer for Dentrix.

Marsha is a lifetime member of the American Association of Office Management (AADOM), a Certified Consultant in Employment Law Compliance and Integrated Performance Management with Bent Ericksen & Associate, as well as a member of the Academy of Dental Management Consultants (ADMC).

Dental Spouse Network Annual Planning for a Stress-Free Year

Marsha Pilgrim, FAADOM

Exclusively for dental spouse managers and their dentist spouses.

Every successful business has a planning meeting or annual business meeting. Annual meetings are a great way to set your goals, analyze the previous year, and plan for the upcoming year.

 

Every successful business has a planning meeting or annual business meeting. Annual meetings are a great way to set your goals, analyze the previous year, and plan for the upcoming year. To be profitable, we need to run our dental practices as a business, which includes understanding the numbers to help you make better business decisions, determining what and when to share with our teams:

Attendees will learn

  • The 7 steps to successful annual planning.
  • How to understand your numbers and determine if they are healthy.
  • Goal-setting for the upcoming year and how to track goals monthly.

Morning Session 8:00am – 11:30am

Cost $175  Includes Breakfast

Approved for 3 CE towards AADOM Designations
Session is also approved for AGD/PACE CE

Afternoon Sessions

Additional tuition will be added to your registration when you enroll in one of the Wednesday sessions.

Eaglesoft Technology Advisors
Speaker information will be posted when available.

Learn from the Experts: Advance Your Practice with Eaglesoft

Speakers: Eaglesoft Technology Advisors

Join Patterson Dental Technology Advisors at our Eaglesoft User Group session to learn how to make the most of Eaglesoft’s powerful features.

Join Patterson Dental Technology Advisors at our Eaglesoft User Group session to learn how to make the most of Eaglesoft’s powerful features.  Whether you are new to Eaglesoft or have been using Eaglesoft for years, this must attend, half day session will give you the tools, tips and training you need to modernize your workflows and simplify your practice. Join us for a lot of fun and soak up as much Eaglesoft expertise as possible!

Some of the training topics you can look forward to include:

  • How to maximize your schedule
  • How to do more with less and manage through staff turnover
  • How to refine your revenue cycle management and insurance processes

Afternoon Session 1:00pm – 4:30pm

Cost $250  Includes Lunch
Patterson will cover the cost for the FIRST 100 REGISTRANTS

Approved for 3 CE towards AADOM Designations
Session is also approved for AGD/PACE CE

Facilitated by Teresa Duncan, MS, FAADOM
With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Patient Conversations. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guide™.  In 2021 she received AADOM’s Lifetime Achievement Award.  Her podcasts “Nobody Told Me That!” and “Chew On This!” provide regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management.

Dental Spouse Business Network Afternoon Roundtable

Facilitated by Teresa Duncan, MS, FAADOM

Exclusively for dental spouse managers and their dentist spouses.

Sometimes you can’t just leave issues at the office because they ride home with you!

 

​Sometimes you can’t just leave issues at the office because they ride home with you! Meet up with other managing dental spouses here at the conference to discuss topics and challenges specific to your personal and business lives. DSBN moderator Teresa Duncan will help to guide the conversations.

Afternoon Session 1:00pm – 4:30pm

Cost $175  Includes Lunch

Approved for 3 CE towards AADOM Designations
Session is also approved for AGD/PACE CE

Debbie Evans, Teresa Spence, Jennifer Steadman and Lorie Streeter

Debbie Evans, DAADOM
2020 Practice Administrator of the Year

Debbie Evans has been in the dental industry for almost 30 years. She has been the Practice Administrator for Wainright & Wassel, DDS in Raleigh, NC since 2005.

Debbie is a proud lifetime AADOM member and serves as Co-President of the AADOM Triangle Chapter. She received her AADOM Fellowship in the fall of 2016 and most recently received her Mastership in September 2020. In 2021 Debbie received her Diplomate designation. Her AADOM Triangle Chapter is the largest chapter in the country and has won the “Chapter of the Year” for the last 3 years. Prior to being named the 2020 Practice Administrator of the year, Debbie was recognized as an AADOM “Practice Administrator with Distinction” for the past 3 years.

Debbie and her husband Ron, have two married children, Ryan, and his wife Emily, who reside in Overland Park, KS, and Brittany, and her husband Kevin, who live in San Clemente, CA. Debbie has 3 grandsons, Carson, Jack and Logan, and a 1 granddaughter, Ila Marie. Debbie loves being “NaNa” and she proudly says that she’s going to be one of “THOSE” grandparents – and she loves every minute of it.

Teresa Spence, DAADOM
2021 Practice Administrator of the Year

Teresa has worked in dentistry for over 30 years, and it continues to be her “lifelong passion.” She currently works in a 4-dentist and 9-hygienist office in Amelia Island, Florida. After her first experience at an AADOM conference, she helped to develop what is now the Northeast Florida AADOM Chapter.
Teresa earned her AADOM Fellowship, FAADOM) in 2012 and her AADOM Mastership, (MAADOM) in 2020. In September of 2021, Teresa was inducted into the first class of AADOM Diplomates, (DAADOM).

She has twice received the AADOM Practice Administrator of Distinction award prior to being named the 2021 Practice Administrator of the Year.

Jennifer Steadman, DAADOM
2020 Practice Administrator of the Year

Jennifer Steadman has been with Dentistry by Design in Andover, MA since 2009. She obtained her bachelor’s degree from Forsyth School of Dental Hygiene at Massachusetts College of Pharmacy and Health Sciences. Upon joining Dentistry by Design as a dental hygienist, Jennifer’s role grew significantly. Through extensive training and continuing education courses, she now acts as the director of operations where she oversees the dental team and keeps them up-to-date on the ever-changing advances within the field.

Jennifer has taken on a true passion for dentistry, and continually strives to advance her education, and pass on her knowledge and charisma. She became a Fellow of the American Association of Dental Office Management (FAADOM) in 2015 and most recently was inducted as an AADOM Master (MAADOM) in September 2020. In 2021 she was inducted as an AADOM Diplomate, (DAADOM). Jennifer was the founder of the Boston Chapter of AADOM and remains actively involved in the chapter today. In 2019, she was recognized for her ongoing hard work and dedication, as she was nominated and honored by AADOM as a Practice Administrator of Distinction.

During her time away from the office, Jennifer enjoys spending time with her husband Dominick, and their two daughters Addison and Caroline. You can find them taking trips to the lakes region of New Hampshire, and spending time with their extended family and friends!

Lorie Streeter, FAADOM, CTC
AADOM Vice President

Lorie has been working with The American Association of Dental Office Management, or AADOM for the past 15 years. Lorie is the Current Vice President of AADOM. Lorie’s dental career spans 33 years, 12 of which were spent as a dental office manager.

Lorie has been speaking to large and small groups educating dental professionals on everything from the Benefits of AADOM, Marketing a Dental Practice, and how to keep you and your teams healthy and motivated. Lorie is dedicated to the growth and development of all teams. Lorie serves on the AADOM advisory council, AADOM Executive team, and the AADOM Distinctions Board. In 2015 Lorie was recognized as one of the top 25 Women in Dentistry by Dental Products Report magazine.

Lorie lives in Idaho with her husband and son and their dog Tucker!

The Four Pillars of Effective Leadership, it Starts with YOU!

Speakers: Debbie Evans, Teresa Spence, Jennifer Steadman, Lorie Streeter

Have you ever wondered how some of the best and brightest leaders have become successful? Join Lorie, Teresa, Jen and Debbie as they walk you through the Four Pillars of Effective Leadership.

​Have you ever wondered how some of the best and brightest leaders have become successful? Join Lorie, Teresa, Jen and Debbie as they walk you through the Four Pillars of Effective Leadership.

Pillar One: Taking Care of YOU – Presented by Lorie Streeter
Pillar one asks that you prepare and care for yourself FIRST. You will learn how your team is a reflection of your own inner beliefs, strengths, and fears. As a Certified Therapeutic Coach Lorie will share gentle and heartfelt reminders of how best to take care of your own health and wellness in order to best serve your team!

Pillar Two: Leadership Lessons – Presented by Teresa Spence
Pillar two will help you discover leadership lessons that will empower and motivate you to be the best leader you can be, by exploring how to know yourself, lead yourself, and lead those around you.

Pillar Three: Effective Hiring & Development Tips – Presented by Jennifer Steadman
In today’s challenging job market, hiring the right team member to support your culture is more important than ever. But how do you know if you have found the B.E.S.T. candidate? In pillar three you will learn how adding new and unique techniques to your interviews will help you hire the right team members. It’s not just what they say, it is how they say it!

Pillar Four: Team Building & Team Recognition Strategies – Presented by Debbie Evans
In need of some ideas to enhance positivity among your team? Join Debbie for this motivational and inspiring presentation as she shares ideas and experiences from within her practice, by breaking down her simple concept guaranteed to create a strongly bonded team.
Positive-minded leaders + encouragement and recognition + team bonding = team unity
This is by far Debbie’s favorite thing to do in her dental practice. It’s her jam!!

Afternoon Session 1:00pm – 4:30pm

Additional Cost: $125 – does not include lunch

Approved for 3 CE towards AADOM Designations
Session is also approved for AGD/PACE CE